Referred by Kevin Nabors, I called to inquire about a repair to my windshield wiper assembly/linkage (I think that’s the right terminology). Brian answered the phone and listened to my issue then asked me to email my issue after he texted his email address. I informed Brian that I had some work commitments that day until 3pm and could not come to the shop right away. He told me to send the email and they would work it out. I sent the email and he immediately replied with a quote. We connected a few times during the day to ensure I could arrive at the shop before closing because I needed the repair that day since we expected rain the next day and an inoperable wiper blade on the driver side was scary. Well I arrived at the shop around 4pm, Brian was quite professional and personable. They completed the repair in about 30-40 minutes. Then, I was on my way back to Chicago with working wiper blades. Brian was my hero that day!
Deadra thank you for the kind words. We are glad you were happy with your visit and timeliness. We look forward to being able to help you in the future.
- Lynwood Tire & Auto Service Inc.